Reviews

What a great day on this Road to Hana Tour! Our tour guide, Khalil (sp?) arrived promptly at the scheduled... read moreWhat a great day on this Road to Hana Tour! Our tour guide, Khalil (sp?) arrived promptly at the scheduled time (we were the first to be picked up). When she arrived at her second stop, the people were nowhere to be found. She called and they were waiting in their hotel lobby. Now, I read ALL the fine print on my confirmations and it clearly stated the driver will NOT enter the property: you must meet the driver on the STREET, not in the lobby. Khalil asked that they walk down to the street level. When they arrived (there were four women travelling from Albania) they literally yelled at her and said they've been waiting for over 30-minutes (which is not true, they were 6-minutes from our condo). Khalil was very polite and apologized to them, although IMO she had nothing to apologize for. My husband and I were seated in the first row right behind Khalil, then behind us in row #2 were two of the women from Albania, row #3 were the other two Albanian women, and the last row, row #4 was a couple from the Philippines, who were so friendly and excited for the tour to begin. As soon as the four women sat into their seats, they started crunching and cracking on sunflower seeds, right in my ear, which was very annoying. Once the tour began, I was amazed at how much Khalil knew the roads, and she made frequent stops for picture-taking. We even got to swim in a gorgeous waterfall that was essentially private. Around 1:00 pm, the Albanian women said they did not realize it was going to be a 12-hour tour and wanted to go back to their hotel. Khalil, again very professional and EXTREMELY polite, explained this was an all-day tour and that she can't return because there were other people on this tour who were actually enjoying themselves. They got angry and starting yelling in their own language, which we could not understand, but it was obvious to everyone they were unhappy. A few hours later Khalil announced we were coming up on an amazing scene where she will stop for us to take pictures, however the four women were yelling "just keep driving, no more stops, we want to go home". My husband turned around and said WE wanted to stop and take pictures. They were just rude and disrespectful the entire trip, which essentially could have ruined our day but Khalil was the nicest woman to them. Personally, I would have told them to get the hell out and take an Uber back if they're so unhappy! When Khalil dropped them off at their hotel, all of their soggy and eaten sunflower seeds were all over the back of the van, and none of them apologized for the disgusting mess or even attempted to clean it up. I felt so bad for Khalil, they didn't even give her a tip. You spend 12-hours with a fun, happy and knowledgeable tour guide who clearly knows the roads and all the places to stop for amazing pictures and having to put up with rude, disrespectful women, and you just walk away without so much as a thank you. I wish I had more money to give her, she was amazing! read less

Mack was our driver on the Road to Hana tour. Be sure and ask for him. He was an amazing... read moreMack was our driver on the Road to Hana tour. Be sure and ask for him. He was an amazing tour guide. He grew up in Maui and added so much to the experience.
Trust me get the ribs when you go. They are the best you have ever had.  The tour was one of the best I have ever been on ever. Yes you can drive the road yourself but the history and background is things you will never know unless you take the tour. It's worth every penny. Trust me. He even played great music that you will always remember. read less

Road to hana with Jamie - AWESOME! We booked the tour across the road to hana on last tuesday and what can I say? We had the... read moreWe booked the tour across the road to hana on last tuesday and what can I say? We had the BEST guide ever! Jamie was awesome. She was taking care about us with a fruity breakfast and an amazing lunch that everybody loved.
She tried to fulfill our special wishes like really wanting to drink and eat a fresh coconut. We were trying to find somebody who sold coconuts which wasn't that easy but she promised it so we found one and I was so happy about it! Thanks for that. Additionally we got the chance to swim in a waterfall which was amazing.
During the ride Jamie told us so much interesting stuff about the road and the island Maui. She knew answers to all of our questions.
We had a really nice day with a really nice group of people and the best guide that you can get for a funny ride along the road to hana. Thank you Jamie (coconut!!!).
It was awesome! More read less

My family did the road to Hāna tour with Nathan and had a wonderful time. Nathan is a native of... read moreMy family did the road to Hāna tour with Nathan and had a wonderful time. Nathan is a native of Hāna and he knows the route very well. I felt safe and comfortable during the trip, and am very glad I booked a tour with an experienced driver instead of trying to drive the road to Hāna myself. Plus, Nathan is so knowledgeable and helpful, and I learned so many interesting things about different facets of the island. The food we tried along the way was fresh and delicious as well. Thank you to Mahalo tours and especially to Nathan for an unforgettable trip! read less

Road to Hana Tour WOW! This tour was AMAZING! My sister, husband, and I enjoyed this trip together. It took my sister... read moreWOW! This tour was AMAZING! My sister, husband, and I enjoyed this trip together. It took my sister and I a while to decide on which tour company to select for this trip. We were so happy we chose Mahalo! Our local guide was very knowledgeable of each and every stop and location on the tour and even managed time for additional stops people requested on the route. He took the time out to tell us facts and stories of locations along the way. He also provided us with snacks, water, great food, and plenty of bathroom stops. By the end of the tour, my group and I were so thankful we chose Mahalo Tours due to our driver's insights and expertise driving along the route. If you are looking for the best Road to Hana tour, pick this one! Fantastic tour guide (USMC Gulf War veteran) and the best way to travel to Hana! More read less

We took the Road to Hana Tour with Junior and had a blast.  First, there was no way I was... read moreWe took the Road to Hana Tour with Junior and had a blast.  First, there was no way I was going to make that drive on my own and I'm glad that Junior was there to navigate the tricky twists and turns of the road.  Second, Junior was both entertaining and informative.  He answered all of our questions and was very willing to do what he could to help us with pictures.  Let's be real, Hana is not Rodeo Drive.  If you are taking that particular tour, you are signing up to see real Hawaiian culture.  Junior explained all the nuances of the culture for us.  Both my wife and I got the BBQ ribs and were very satisfied at the portions and the quality of the food.  The tour was as long as we wanted it to be.  We could have chose to swim or spend more time at certain places but chose to get back to our hotel.  Total time for the tour was about 9 hours but could easily have gone longer if we chose. read less

Fun Day with Junior Husband and I enjoyed this tour and Junior was a great guide. We loved his funny stories and knowledge... read moreHusband and I enjoyed this tour and Junior was a great guide. We loved his funny stories and knowledge of the local area. He was a great driver and took the time to allow us flexibility if we wanted a little more time. He was great at pointing out picture spots and we learned a lot. Great tour. We wouldn’t have enjoyed driving this stretch of road in our own. read less

Great Tour Long Day This company was awesome. I have to apologize as I forget the tour guides name. We took the... read moreThis company was awesome. I have to apologize as I forget the tour guides name. We took the Road to Hana Tour. Be prepared for the long haul as the tour is very long, but worth it. The guide was funny, informative, and very helpful. The waterfalls, different ecosystems, and other stunning scenery was wonderful. The food was also very good. Unlike some of the other Hana tours this one took a complete circle of the area so you always saw different attractions. The small size (8) was also a plus. read less

Jamie was an impressive driver and fun tour guide. (Road to Hana) Jamie was an impressive driver and fun tour guide.
Truly amazing views and it was nice not having the
Stress of... read moreJamie was an impressive driver and fun tour guide.
Truly amazing views and it was nice not having the
Stress of driving. I won’t soon forget those Ribs either. Thanks for a great memory read less

Amazing adventure! This was an incredible journey from start to finish. Our tour guide, Zach, was very knowledgeable and had a great... read moreThis was an incredible journey from start to finish. Our tour guide, Zach, was very knowledgeable and had a great sense of humor. The food was delicious and snacks and drink breaks were evenly paced. The scenic stops were beautiful and we were allowed enough time to enjoy the sights. Mahalo from the Foote family. read less

With so many options- very happy with Mahalo Tours We wanted to sit back & relax and not do the drive for our first trip on Road to Hana... read moreWe wanted to sit back & relax and not do the drive for our first trip on Road to Hana so we opted for a guided tour. After reading so many reviews with all the different option in Maui- we decided on Mahalo Tours for our trip. It was a great choice. They are locally owned & a smaller company & that goes a long way. We had Mak as our guide and he was great. He had so many stories to share along with a lot of history which our goup really apprecited. We saw another tour company at one of our stops and the guide stayed with his van while Mak offered some facts on the beautiful vegetation to both our group & the other tour companies group (not a good look on their part); so glad we decided to not to go wtih them. Mak was a great driver & I was very comfortable with him behind the wheel. We were provided numerous snacks, water & flexibilty. Lunch from Braddah Huts BBQ was delicious. He entertained us with Hawaiian music in the van & sincerely made the long day easy, breezy & a memorable one. Money (and more importantly time) well spent. More read less

Wow! The road to Hana is so scary! It is 68 miles with 600 curves and 59 bridges! I enjoyed... read moreWow! The road to Hana is so scary! It is 68 miles with 600 curves and 59 bridges! I enjoyed it a lot! We saw more than 12 waterfalls in our way! But I have to be honest it is scary! You go up, down, right, and left through all the road. The road is very narrow! One side for cars coming both ways! So if you have motion sickness or any back problems, I don't recommend it. Our guied today was so nice and he was so informative about the island. I feel I just get off roller coster 🙂 here are some pictures: read less

We did the Road to Hana as a family group. The company was able to accommodate all 10 of us... read moreWe did the Road to Hana as a family group. The company was able to accommodate all 10 of us inside one van. We had the best day!! Makenna picked us up on time and gave us the best tour of the island. Lunch and snacks were also provided, we definitely did not come back hungry. I highly recommend this tour group everything was A+ read less

Best Road to Hana Tour with Jamie! Jamie was our tour guide and she picked us up promptly at 8 am. There was one other... read moreJamie was our tour guide and she picked us up promptly at 8 am. There was one other lady that joined our group of 7. So to make all of us acquainted with each other, Jamie recommended we introduce ourselves. She started first and made us feel like we're family by saying that we can call her auntie if we ever forget what her name was. Throughout the whole tour, Jaime knew something about everything we saw - the plants, history of the island, the weather, where to look at for nice views. She answered all the question we had about anything Maui and Road to Hana related. One of my friend got car sick (not bc of Jaime's driving, she's usually more prone to car sickness) and during one of our stop, she had to throw up. Jaime saw and brought her a bottle of water to help her wash off what got onto her hair. This was very nice of Jaime to do! She introduced us to some local artist and played some of their music for us. In return, we introduced her to ratchet music and she was in for a surprise. We had a good laugh about it because she wasn't used to that type of music. She also introduced us to some of her coworkers she saw along the way. She shared personal stories that I'd never forget. I love how personable she was. It... Jamie was our tour guide and she picked us up promptly at 8 am.

There was one other lady that joined our group of 7. So to make all of us acquainted with each other, Jamie recommended we introduce ourselves. She started first and made us feel like we're family by saying that we can call her auntie if we ever forget what her name was.

Throughout the whole tour, Jaime knew something about everything we saw - the plants, history of the island, the weather, where to look at for nice views. She answered all the question we had about anything Maui and Road to Hana related.

One of my friend got car sick (not bc of Jaime's driving, she's usually more prone to car sickness) and during one of our stop, she had to throw up. Jaime saw and brought her a bottle of water to help her wash off what got onto her hair. This was very nice of Jaime to do!

She introduced us to some local artist and played some
of their music for us. In return, we introduced her to ratchet music and she was in for a surprise. We had a good laugh about it because she wasn't used to that type of music. She also introduced us to some of her coworkers she saw along the way. She shared personal stories that I'd never forget. I love how personable she was. It felt like we made a friend during this tour!

I'd highly recommend this tour to anyone. Jamie was the best! I hope she sees this review! More read less

Jamie was our tour guide and she picked us up promptly at 8 am.

There was one other lady that... read moreJamie was our tour guide and she picked us up promptly at 8 am.

There was one other lady that joined our group of 7. So to make all of us acquainted with each other, Jamie recommended we introduce ourselves. She started first and made us feel like we're family by saying that we can call her auntie if we ever forget what her name was.

Throughout the whole tour, Jaime knew something about everything we saw - the plants, history of the island, the weather, where to look at for nice views. She answered all the question we had about anything Maui and Road to Hana related.

One of my friend got car sick (not bc of Jaime's driving, she's usually more prone to car sickness) and during one of our stop, she had to throw up. Jaime saw and brought her a bottle of water to help her wash off what got onto her hair. This was very nice of Jaime to do!

She introduced us to some local artist and played some
of their music for us. In return, we introduced her to ratchet music and she was in for a surprise. We had a good laugh about it because she wasn't used to that type of music. She also introduced us to some of her coworkers she saw along the way. She shared personal stories that I'd never forget. I love how personable she was. It felt like we made a friend during this tour!

I'd highly recommend this tour to anyone. Jamie was the best!  I hope she sees this review! read less

Best Touring Company! We absolutely loved our trip to Hāna. Jamie was our driver and tour guide. She was so friendly and shared... read moreWe absolutely loved our trip to Hāna. Jamie was our driver and tour guide. She was so friendly and shared a lot of stories along the way.
We were provided with breakfast and an incredible lunch at Huli Huli Chicken. read less

Pick Mahalo and you will not be disappointed. Ask for Justin. What an incredible day we had. We are a blended family with 6 kids, 22-15. A lot of personalities and... read moreWhat an incredible day we had. We are a blended family with 6 kids, 22-15. A lot of personalities and it was our first day in Hawaii after a long day of travel. I say all that to say I really wasn’t sure the kids were going to enjoy the very long day. I couldn’t have been more wrong. From the moment Justin picked us up at 7am till the 6pm drop off, we were all smiles. Justin was born and raised on Maui so he was very knowledgeable. But even more importantly, he was very personable and funny. Justin took the time to get to know each of us and would joke around with us, which the kids all loved. He took us to many of the standard stops but also many that the larger groups couldn’t see. We stopped at a couple beautiful waterfalls. Both were a little difficult to get to the water but Justin was right there making sure each of us found the safest way. (A lot of sites said water shoes weren’t necessary but I would recommend) We went to a beach where sea turtles like to sunbath. We went to the black sand beach (more like black pebble beach). We ate an amazing lunch at Huli Huli Chicken Shack next to the red sand beach. So beautiful. Several choices for lunch included in tour cost. All of the choices were delicious and huge.... What an incredible day we had. We are a blended family with 6 kids, 22-15. A lot of personalities and it was our first day in Hawaii after a long day of travel. I say all that to say I really wasn’t sure the kids were going to enjoy the very long day. I couldn’t have been more wrong. From the moment Justin picked us up at 7am till the 6pm drop off, we were all smiles. Justin was born and raised on Maui so he was very knowledgeable. But even more importantly, he was very personable and funny. Justin took the time to get to know each of us and would joke around with us, which the kids all loved. He took us to many of the standard stops but also many that the larger groups couldn’t see. We stopped at a couple beautiful waterfalls. Both were a little difficult to get to the water but Justin was right there making sure each of us found the safest way. (A lot of sites said water shoes weren’t necessary but I would recommend) We went to a beach where sea turtles like to sunbath. We went to the black sand beach (more like black pebble beach). We ate an amazing lunch at Huli Huli Chicken Shack next to the red sand beach. So beautiful. Several choices for lunch included in tour cost. All of the choices were delicious and huge. We stop at a cute shop where the couple makes jewelry, wooden items and beautiful flower arrangements from their gardens. While we were looking at the jewelry, Justin was playing go fish with the owners grand daughter. We stopped for the most amazing banana bread too. Most of the Road to Hana tours end in Hana and then turn around and go back the same way, not Mahalo. We went all the way around. The road definitely got more bumpy but we got to see so much more, even where Justin grew up. After each stop Justin had a different Hawaiian snack for us: different kinds fruit, coffee cake and chips. Anyway, I’m sure I could go on but I will sum up by saying Justin was exceptional and Mahalo is lucky to have him and you will not be disappointed in this tour. Oh we even saw a bunch of mongoose. More read less

What an incredible day we had. We are a blended family with 6 kids, 22-15. A lot of personalities and... read moreWhat an incredible day we had. We are a blended family with 6 kids, 22-15. A lot of personalities and it was our first day in Hawaii after a long day of travel. I say all that to say I really wasn't sure the kids were going to enjoy the very long day. I couldn't have been more wrong. From the moment Justin picked us up at 7am till the 6pm drop off, we were all smiles. Justin was born and raised on Maui so he was very knowledgeable. But even more importantly, he was very personable and funny. Justin took the time to get to know each of us and would joke around with us, which the kids all loved. He took us to many of the standard stops but also many that the larger groups couldn't see. We stopped at a couple beautiful waterfalls. Both were a little difficult to get to the water but Justin was right there making sure each of us found the safest way. (A lot of sites said water shoes weren't necessary but I would recommend) We went to a beach where sea turtles like to sunbath. We went to the black sand beach (more like black pebble beach). We ate an amazing lunch at Huli Huli Chicken Shack next to the red sand beach. So beautiful. Several choices for lunch included in tour cost. All of the choices were delicious and huge. We stop at a cute shop where the couple makes jewelry, wooden items and beautiful flower arrangements from their gardens. While we were looking at the jewelry, Justin was playing go fish with the owners grand daughter. We stopped for the most amazing banana bread too. Most of the Road to Hana tours end in Hana and then turn around and go back the same way, not Mahalo. We went all the way around. The road definitely got more bumpy but we got to see so much more, even where Justin grew up. After each stop Justin had a different Hawaiian snack for us: different kinds fruit, coffee cake and chips. Anyway, I'm sure I could go on but I will sum up by saying Justin was exceptional and Mahalo is lucky to have him and you will not be disappointed in this tour. Oh we even saw a bunch of mongoose. read less